We Are Here To Help: What To Do Next

Security Alert: Unusual Activity Detected

We have detected unusually high activity from your device or network. This may be a sign of potential security risks or unauthorised access.

To ensure the safety and security of our services and your data, we recommend taking the following steps:

• Check for malware: Run a full scan on your device using an anti-virus software package to detect and remove any potential malware.
• Clear browser cache and cookies: Clear your browser's cache and cookies to ensure that any temporary issues are resolved.
• Keep your device up to date: Ensure that your device's software and operating system are fully updated to protect against known security vulnerabilities.
• Shared device security: Please exercise extra caution when using a shared device or public computer, as it may increase your risk of security threats.

If you have any questions or concerns, or if you need further assistance, please do not hesitate to contact our support team. We are here to help.

What We Are Doing To Protect You

We take the security of our services and your data seriously. Our systems are designed to detect and prevent unusual activity, and we are constantly monitoring for potential threats. If we detect suspicious activity, we will take relevant steps to protect our systems.

How to prevent similar issues in the future

To minimise the risk of similar issues in the future, we recommend:

• Regularly updating your operating system, browser, and software to the latest versions.
• Using strong, unique passwords for all accounts.
• Being cautious when clicking on links or downloading attachments from unknown sources.
• Using anti-virus software and a firewall to protect your device.

By taking these steps, you can help protect yourself from potential security risks. If you have any further questions or concerns, please do not hesitate to contact us.